phone mockup

Karibu, good deal,
good phone, certified.

Every device on Redki passes a verified diagnostic test
before it reaches you graded, warrantied, and delivered
across Kenya. Pay with M-Pesa. Track it all on WhatsApp.

Shop certified devicesBook a repair in chat

Backed by the Redki Promise — verified condition, real warranty, no surprises.

Where Kenya shops certified refurbished tech.

Everything you love about new, for less. Guaranteed by the Redki Promise.

  • Redki-certified condition

    diagnostic-verified, graded A–C

  • Pay with M-Pesa

    instant confirmation, no waiting

  • Free delivery in Nairobi

    pickup & drop-off for repairs

  • Warranty, in writing

    PDF to your inbox + WhatsApp

Shop by category

Categories We Provide

Smartphones

Laptops

Tablets

Smartwatches

Headphones

Accessories

Repair & care

Top brands, Redki-certified

samsungHpxioamilenovoinfinix
Repair & care

Broken screen? Fix it without leaving the chat.

Message Redki on WhatsApp, answer three quick questions, and we take it from there — pickup or drop-off, a real diagnostic, and a quote you approve before any work begins.

  1. 1

    Tell us what's wrong — in 3 questions

    Device, model, and the issue. That's it. Takes about 40 seconds on
    WhatsApp.

  2. 2

    We run a real diagnostic

    Certified lab tests tell us exactly what's wrong — measured results, not a
    technician's guess.

  3. 3

    You approve the quote first

    A clear, itemised quote lands in your chat. Nothing happens until you say
    go.

  4. 4

    Repaired, re-tested, warrantied

    Every repair is QA-checked before it comes back, with a warranty PDF
    emailed to you     and a summary in chat.

Start on WhatsAppBook on the website
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Two front doors

Start in chat. Finish anywhere.

Whatever you do on WhatsApp shows up on your Redki account automatically — and vice versa.

WhatsApp, for speed

Browse, order, book repairs and get every update as a chat message. Your account is created automatically the first time you say hi.Message Redki →

The website, for detail

Full order history, repair tracking, warranty documents, diagnostic reports — everything in one place, whenever you want the fine print.Open my account →
Word of mouth

See what people say

All reviews
  • W
    Wanjiku M.4 out of 5 stars

    I was nervous ordering a refurbished
    laptop, but honestly? It looks brand
    new    . The diagnostic report they sent
    made all the difference.

    MacBook Air M1 · Grade A
  • B
    Brian O.3 out of 5 stars

    Whole repair happened over
    WhatsApp. Quote came through, I
    approved it, phone was back in two
    days — with a warranty PDF in my
    email.

    Screen repair · iPhone 12
  • A
    Amina H.5 out of 5 stars

    Paid with M-Pesa and got the
    confirmation before I'd even put my
    phone down. Delivery to Mombasa
    took three days. Zero stress.

    Galaxy S22 · Grade A
  • K
    Kevin N.5 out of 5 stars

    The three-option thing is genius. I
    didn't have to compare twenty sellers
    — just picked the grade that fit my
    budget and checked out.

    Tecno Camon 20 · Grade A

4.8 / 5 average across 2,300+ verified orders and repairs

  • 0checkpoints in every diagnostic
  • 0.0+orders & repairs completed
  • 0hour average repair turnaround
  • 0% of quotes approved in chat

The 4 questions people always ask.

Every device runs through a 54-point lab diagnostic before it's listed — battery health, screen,
cameras, sensors, the lot. It's then graded A, B, or C based on measured results, not eyeballing.
The grade and what it means is right on every product card.

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tips that actually matter. No spam, ever.